Privacy Policy

Effective Date: June 1, 2026


JournalHub ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at journalhub.online.


1. Information We Collect


Personal Information

  • Account Data: Name, email address, institutional affiliation, ORCID iD when you register
  • Profile Data: Research interests, expertise areas, biographical information you choose to provide
  • Payment Data: Billing information processed securely through Stripe; we do not store credit card numbers


Usage Information

  • Pages visited, features used, and actions taken on the platform
  • Device information, IP address, browser type, and operating system
  • Referral sources and session duration


Content Data

  • Manuscripts, reviews, editorial correspondence, and other content you upload or create
  • Metadata associated with submissions (keywords, abstracts, author information)


2. How We Use Your Information


We use collected information to:

  • Provide, maintain, and improve the JournalHub platform
  • Process transactions and send related information
  • Facilitate the peer review and editorial workflow
  • Send administrative notifications (submission updates, review invitations, system alerts)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our services
  • Comply with legal obligations


3. Information Sharing


We do not sell your personal information. We may share information with:

  • Journal Editors and Reviewers: As necessary for the peer review and editorial process (respecting blind review settings)
  • Service Providers: Third-party services that help us operate our platform (hosting, email delivery, payment processing, analytics)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets


4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Published articles and associated metadata are retained indefinitely as part of the scholarly record. Upon account deletion, personal data is removed within 30 days, except where retention is required by law or for legitimate academic record-keeping.


5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Automated backups and disaster recovery procedures


6. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Request limitation of processing
  • Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at [email protected].


7. Cookies

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.


8. Third-Party Services

Our platform integrates with third-party services including Crossref (DOI registration), ORCID (author identification), Stripe (payments), and Google Analytics. Each service has its own privacy policy governing data processing.


9. Children's Privacy

JournalHub is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from children.


10. International Data Transfers

Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.


11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform. The date at the top indicates the latest revision.


12. Contact Us

For privacy-related inquiries, contact us at: